Return & Refund Policy

Effective Date: May 4, 2025

1. Overview

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or refund according to the conditions below.

2. Return Eligibility

• Items must be returned within 7–14 days of delivery.
• Items must be in original condition, unused, and with original packaging.
• Certain items such as perishable goods, personal care products, or custom orders may not be eligible for return.

3. How to Request a Return

To initiate a return, please contact our support team with your order ID, reason for return, and photos (if applicable).

4. Refunds

• Approved refunds will be processed to your original payment method within 7–10 business days.
• Shipping and handling fees are non-refundable unless the return is due to our error.

5. Exchanges

If you received a defective or wrong item, we offer a free replacement. Please contact us immediately upon delivery.

6. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a product defect or order error on our part.

7. Contact Us

For questions or assistance with your return, please reach out to our support team. We're here to help.